The Mandarin Oriental is a premier hotel in the heart of London. The hotel’s presentation, especially through its world-renowned restaurant, ‘Dinner by Heston’ plays a key role in the unique dining experience.
It has gained worldwide recognition as a luxury brand with a distinct personality and exotic oriental roots. As an award winning, luxurious hotel, commitment to exceptional service is paramount. The hotel’s presentation is critical to create the unique Mandarin Oriental’s experience at the deluxe and first class hotels.
The Mandarin Oriental’s Aim
“Our aim is to be recognised widely as the best global luxury hotel group, providing 21st century luxury with oriental charm in each of its hotels. “
“This will be achieved by investing in the Group’s exceptional facilities and its people, while maximising profitability and long-term shareholder value.”
Chemex took the time to fully understand these values and accordingly audit and advise on the best solution in achieving these goals in their dining areas whilst complying with legislation, health regulations and maintaining reputation.
The Group regularly receives international recognition and awards for quality management and legendary service hospitality.
For a pristine yet ultra-hygienic finish of surfaces, crockery and glassware, Chemex has provided a full offering of premium products.
What We Think
“Working alongside The Mandarin Oriental Proprietors has been an incredibly enjoyable experience, working closely with the team to achieve an unique, first class environment for the impeccable Heston Blumenthal dining experience and other dining areas.
To be part of something so unique and bespoke has been an enjoyable partnership at all stages.”
“We are also proud to be servicing The Fat Duck, Hind’s Head and other Heston Blumenthal Restaurants and experimental kitchens.”
With our breadth of experience and continual improvement, we look forward to continuing our partnership with The Mandarin Oriental.
Sean Derrig, Chemex Commercial Director